Who is First Billing Services?

First Billing Services provides innovative billing solutions to the utilities, multi-family, healthcare, government and service industries. Our solutions enable organizations to focus on their core competencies – increasing customer service, retention and revenues while reducing operational expenses.

We’re proud of the products we offer. We’re even prouder of the way we value our customers, our associates and our environment.

Companies are defined by their culture and shared values. Our culture is based on the following shared values:

• We strive to be the best in customer service, not the biggest company.
• We are committed to customer satisfaction and customer solutions through teamwork and a relentless drive to help the customer.
• We are committed to hiring the best possible associates and investing in them through training and benefits.
• We focus on innovation and continuous improvement to provide growth for our customers and opportunities for our associates.
• We have fun. People having fun at work produce better results and better experiences for our customers.
• We retain only those associates who buy in to a customer-oriented culture.
• We are committed to developing products that reduce paper consumption and conserve our natural resources.